Please read these Terms and Conditions (“Terms”) carefully before using the SMS/text messaging service
(“Service”) provided by DYF (“we”, “our, “us”). By using our Service, you agree to be bound by these Terms.

1. Use of the SMS Service
-By subscribing to our text messaging service, you consent to receive recurring text messages
from DYF, including marketing, transactional, or informational messages.
-Message frequency varies.
-Message and data rates may apply depending on your mobile carrier plan.

2. Opt-In
-You may opt-in to the Service by [describe method: texting a keyword, filling out a form,
checking a box on a website, etc.].
-By opting in, you confirm that you are the owner or authorized user of the mobile number
provided.

3. Opt-Out
-You can opt-out of receiving text messages at any time by replying “STOP” to any of our
messages.
-After you opt out, we may send a confirmation message, and you will no longer receive further
messages unless you re-subscribe.

4. Support
-For support or assistance, reply “HELP” to our messages or contact us at [insert email or phone
number].

5. Eligibility
-You must be at least 18 years old or have parental/guardian permission to use this Service.
-This Service is intended for users located in the United States of America.

6. Privacy
-We value your privacy. Your information will be used in accordance with our Privacy Policy: https://dyf.org/privacy-policy/.
-We do not sell, rent, or share your phone number with third parties for marketing purposes
without your consent.

7. Limitations of Liability
-We are not responsible for delays in message delivery or failures caused by carriers, technical
issues, or user error.
-The Service is provided “as is” without warranties of any kind.

8. Changes to Terms
-We reserve the right to modify or terminate the Service or these Terms at any time. Continued
use of the Service after changes means you accept the updated Terms.

9. Contact Us
If you have any questions about these Terms, please contact us at:

DYF (Diabetes Youth Families)
5167 Clayton Road, Suite F
Concord, CA 94521
Email: info@dyf.org
Phone: 925-680-4994